Privacy Policy
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At Digital Lab Web Design Agency ("Digital Lab," "we," "us," or "our"), we are committed to protecting the privacy of our users ("you," "your," or "users"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (referred to as the "Service").
Please read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Information We Collect
1.1 Personal Information:
We may collect personal information that you provide directly to us when you use our Service, such as your name, email address, and any other information you voluntarily provide.
1.2 Usage Data:
We may automatically collect certain information about how you interact with and use our Service. This may include your IP address, device information, browser type, and usage patterns, which help us improve our Service and customize your experience.
1.3 Cookies and Similar Technologies:
We may use cookies and similar technologies to collect information about your usage of our Service. Cookies are small text files that are stored on your device. You can manage or disable cookies through your browser settings, but please note that certain features of our Service may not function properly if cookies are disabled.
Use of Information
2.1 Personal Information:
We may use the personal information we collect to:
Provide, operate, and maintain the Service
Respond to your inquiries and provide customer support
Send you newsletters, marketing communications, and other updates
Improve and personalize the Service
Detect, prevent, and address technical issues or security breaches
2.2 Usage Data:
We may use usage data for various purposes, including to:
Analyze and understand how users engage with our Service
Improve our Service and develop new features
Monitor and prevent fraud and unauthorized access
Disclosure of Information
3.1 Service Providers:
We may engage trusted third-party service providers who assist us in operating our Service and provide services on our behalf. These service providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.
3.2 Legal Requirements:
We may disclose your personal information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
3.3 Business Transfers:
If Digital Lab is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your personal information.
Data Security
We take reasonable measures to protect the security of your personal information and use commercially acceptable means to safeguard it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of those websites before providing any personal information.
Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the most recent changes were made. We encourage you to periodically review this Privacy Policy for any updates. Your continued use of our Service after any changes to this Privacy Policy constitutes your acceptance of such changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [contact information].
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from DigitalLab.ie (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
When you visit our site, the Device Information may be used to show you ads from DigitalLab or other channels, including social media.
SHARING YOUR PERSONAL INFORMATION
We do not share your Personal Information with third parties other than for the following reasons.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]